Powering Employee Experience to Empower Culture

Get honest, actionable and real-time insight to drive engagement and retention, empower culture and enable proactive employee relations

Powering Employee Experience to Empower Culture

Get honest, actionable and real-time insight to drive engagement and retention, empower culture and enable proactive employee relations
 

Create a continuous, bottom-up, and actionable employee experience while proactively protecting your organization’s reputation

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Communicate

Top-down vs Two-Way: Tellzen enables a bottom-up approach in which two-way, confidential and interactive communication is established between employees, management and leadership.

Impact

Organization-wide vs one-on-one actionable insight: Identify actionable areas of need in your organization tied to individual employees to facilitate continuous improvement in a closed loop.

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Timing

Periodic vs Continuous: The days of periodic and management-driven timing are waning if not over. With TellZen, timing can be established whenever required in a continuous and deliberate manner, initiated by either employee, 1st line management, or both.

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Frequency

Annual Feedback vs Real-Time Feedback: Receive and deliver feedback instantly to address employee sentiment and issues that occur all year-round.

Value

Soft cliché vs Inclusive: Clichés or platitudes no longer apply; HR enjoys an inclusive, data-enriched experience

Culture

Disengaged vs Empowered: Foster culture and diversity by empowering protected groups to share ideas, feedback, and report issues without fear of retaliation.

Goodbye Assumptions, Hello Insights

Management Portal:

  • Single place to manage all the information from a communication to survey feedback to issue reporting.

Communication:

  • Year-round communication and highly engaging employee mobile app vs. static email

Surveys:

  • Engagement and Culture NPS throughout the year
  • 20 different configurable surveys
  • Interactive response on each survey

Peer Recognition and Reward:

  • Recognize peers via the app instantly and effortlessly
  • Enhance Employee Engagement 
  • Excite employees with peer-to-peer recognition
  • Track and reward with cash and non-cash incentives
  • Encourage sharing positive stories across the organization
  • Identify your next superstar

Feedback:

  • Instant and actionable Feedback response 
  • Easy to share
  • Easy to devise qualitative or quantitative feedback

Employee Relations:

  • Empower Employee to report issue without any fear
  • Proactively manage Employee Relations 
  • Prevent Lawsuits

60-90 day Feedback, Exit Interview:

  • Automate scheduling to gather feedback
  • Organize and manage specific HR processes
  • Measure and impact the onboarding experience

360 Performance Feedback:

  • Continuous vs. once per year feedback 
  • Honest vs “Accolades”
  • Quantify skills
  • Find peer mentors

Good-bye Assumptions, Hello Insights

Management Portal:  Single place to manage all the information from a communication to survey feedback to issue reporting.

Communication:  Year-round communication and highly engaging employee mobile app vs. static email

Surveys:  Engagement and Culture NPS throughout the year. 15 different configurable surveys. Interactive response on each survey

Peer Recognition and Reward:  In the moment recognition: — Engagement, Rewards • Employees – Mobile App – with Peer Recognition Survey – will be able recognize a peer via the app instantly and effortlessly • HR – Enhance Employee Engagement, Excite employees with peer recognition, and the ability to grant rewards (cash and non-cash) •HR Management – Able to hear good stories from all levels of the organization, Identify next superstar

Feedback:  Instant and actionable Feedback response, Empowered Employees easy to give feedback, Easy to devise qualitative or quantitative feedback
Employee Relations:  Empower Employee to report issue without any fear, Proactively manage Employee Relations, Prevent Lawsuits
60-90 days Feedback, Exit Interview:  Automated scheduling to gather feedback, Organize and manage specific HR process, Ability to measure and impact onboarding experience – Engagement
360 Performance:  Continuous vs. once per year feedback, Honest vs “Accolades” – real change, Quantify skill and find peer mentors

A single comprehensive confidential Employee Relationship Management system with Incident Reporting and Analytics

The TellZen Relationship Management Platform captures and documents all communications, be it a survey, incident investigation or employee sentiment. Communication data is available for documentation or presentation needs. Responses are anonymous, establishing trust and honest communications. TellZen’s analytic capabilities provide insight into the data captured.
 

KEY FEATURES

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Employee Relationship Management System

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Employee Mobile App

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Surveys

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Idea Generation

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Training

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Idea Generation

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Training

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Anonymous Reporting

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Reporting & Analytics

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Regulation/Compliance

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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