Powering Employee Experience to Empower Culture

Get honest, actionable and real-time insight to drive engagement and retention, empower culture and enable proactive employee relations

Powering Employee Experience to Empower Culture

Get honest, actionable and real-time insight to drive engagement and retention, empower culture and enable proactive employee relations

 

Continuous, Bottom-Up, and Actionable Employee Experience While Proactively Protecting Organization Reputation

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Communicate

Top-down vs Two-Way- Tellzen enables a bottom-up approach in which two-way, confidential and interactive communication is established between employees, management and leadership.

Impact

Broadly organization wide vs one on one Actionable-Identify actionable areas of need in your organization tied to individual employees to facilitate continuous improvement.

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Timing

Periodic Management Driven vs Continuous-The days of periodic and management driven timing are waning if not over. With Tellzen, timing can be established whenever required in a continuous and deliberate manner, initiated by either employees, 1st Line Management or both.

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Frequency

Annual Feedback vs Real-Time Feedback-Receive and deliver feedback instantly to address employee sentiment and issues that occur all year round.

Value

Soft cliche vs Inclusive – Cliches or platitudes no longer apply as rather inclusiveness supported by a data-enriched experience for HR does

Culture

Disengaged vs Empowered-Foster culture and diversity by empowering protected groups to share ideas, feedback, and report issues without fear of retaliation.

Goodbye Assumptions, Hello Insights

Management Portal:  Single place to manage all the information from a communication to survey feedback to issue reporting.

Communication:  Year-round communication and highly engaging employee mobile app vs. static email

Surveys:  Engagement and Culture NPS throughout the year. 15 different configurable surveys. Interactive response on each survey

Peer Recognition and Reward:  In the moment recognition: — Engagement, Rewards • Employees – Mobile App – with Peer Recognition Survey – will be able recognize a peer via the app instantly and effortlessly • HR – Enhance Employee Engagement, Excite employees with peer recognition, and the ability to grant rewards (cash and non-cash) •HR Management – Able to hear good stories from all levels of the organization, Identify next superstar

Feedback:  Instant and actionable Feedback response, Empowered Employees easy to give feedback, Easy to devise qualitative or quantitative feedback

Employee Relations:  Empower Employee to report issue without any fear, Proactively manage Employee Relations, Prevent Lawsuits

60-90 days Feedback, Exit Interview:  Automated scheduling to gather feedback, Organize and manage specific HR process, Ability to measure and impact onboarding experience – Engagement

360 Performance:  Continuous vs. once per year feedback, Honest vs “Accolades” – real change, Quantify skill and find peer mentors

Goodbye Assumptions, Hello Insights

Management Portal:  Single place to manage all the information from a communication to survey feedback to issue reporting.

Communication:  Year-round communication and highly engaging employee mobile app vs. static email

Surveys:  Engagement and Culture NPS throughout the year. 15 different configurable surveys. Interactive response on each survey

Peer Recognition and Reward:  In the moment recognition: — Engagement, Rewards • Employees – Mobile App – with Peer Recognition Survey – will be able recognize a peer via the app instantly and effortlessly • HR – Enhance Employee Engagement, Excite employees with peer recognition, and the ability to grant rewards (cash and non-cash) •HR Management – Able to hear good stories from all levels of the organization, Identify next superstar

Feedback:  Instant and actionable Feedback response, Empowered Employees easy to give feedback, Easy to devise qualitative or quantitative feedback

Employee Relations:  Empower Employee to report issue without any fear, Proactively manage Employee Relations, Prevent Lawsuits

60-90 days Feedback, Exit Interview:  Automated scheduling to gather feedback, Organize and manage specific HR process, Ability to measure and impact onboarding experience – Engagement

360 Performance:  Continuous vs. once per year feedback, Honest vs “Accolades” – real change, Quantify skill and find peer mentors

A single comprehensive confidential Employee Relationship Management system with Incident Reporting and Analytics

The TellZen Relationship Management Platform captures and documents all communications, be it a survey, incident investigation or employee sentiment. Communication data is available for documentation or presentation needs. Responses are anonymous, establishing trust and honest communications. TellZen’s analytic capabilities provide insight into the data captured.

 

KEY FEATURES

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Employee Relationship Management System

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Employee Mobile App

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Surveys

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Idea Generation

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Training

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Idea Generation

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Training

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Anonymous Reporting

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Reporting & Analytics

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)
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Regulation/Compliance

  • Single Case Management to capture feedback issues
  • Automatically log calls, video and data for the incident
  • Manually handle incidents within the system (admin entry)

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